Terms & Conditions
The nitty gritties
Booking Terms and Conditions
Passports & Visas
We recommend that you contact the Ministry of Foreign Affairs and Trade or visit their website at www.safetravel.govt.nz for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with SafeTravel, so that you may be more easily contacted in an emergency.
- they will be provided with reasonable care and skill;
- they will be fit for the particular purpose;
- they will be charged a reasonable price (when the price is not set); and
- they will be completed within a reasonable time.
We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy, which is available online at http://travelmanagers.co.nz/privacy-policy. By providing personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. Such recipients may include the overseas travel service providers (e.g. airlines, accommodation or tour providers) with whom you make a booking. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based. We may also disclose your personal information to our overseas related entities (including those in Australia, the USA, the UK, South Africa, Canada, India and Hong Kong) and to service providers who perform services for us within and outside of New Zealand. Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including any overseas recipients), you agree that we will not be required to ensure that person’s compliance with New Zealand privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity.
- Any child aged 5 to 11 years (inclusive) travelling alone on a flight must be booked as an Unaccompanied Minor.
- If your child is under 12 years of age and is not booked as an Unaccompanied Minor, then the child must be accompanied by another person 15 years of age or older.
- Any child aged 12 to 15 years (inclusive) may also be required to travel as an Unaccompanied Minor if required by the airline (as airlines rules may differ) or requested by the parent/legal guardian.
- Children between 5-11 years of age attempting to travel alone and who have NOT been booked as an Unaccompanied Minor may be denied travel by the Airlines until they have been provided with all relevant details in relation to the child’s travel arrangements.
- An Unaccompanied Minor Form will need to be completed by the parent/legal guardian for this service. Also, there may be a fee involved for this service by the airline.
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